Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Data Protection
We use 256-bit SSL encryption to protect all your personal and financial information.
No Selling
We never sell, rent, or share your personal information with third parties for marketing purposes.
GDPR Compliant
We comply with GDPR and other international data protection regulations.
Your Rights
You have the right to access, correct, or delete your personal information at any time.
Information We Collect
Personal Information
When you register an account with us, we collect:
- Full name and date of birth
- Email address and phone number
- Home address and postal code
- Government-issued identification
- Payment method information
Automatic Information
When you use our services, we automatically collect:
- IP address and device information
- Browser type and operating system
- Gaming activity and transaction history
- Website usage and navigation patterns
- Cookies and similar technologies
How We Use Your Information
Service Provision
We use your information to:
- Create and manage your account
- Process deposits and withdrawals
- Verify your identity and age
- Provide customer support
- Enable gameplay and track winnings
Legal and Security
- Comply with legal and regulatory requirements
- Prevent fraud and money laundering
- Detect and prevent unauthorized access
- Maintain responsible gaming measures
Communication
- Send account notifications and updates
- Provide promotional offers (with consent)
- Share important service announcements
Data Security
Security Measures
We protect your information using:
- 256-bit SSL encryption for all data transmission
- Secure servers with regular security updates
- Multi-factor authentication options
- Regular security audits and penetration testing
- Strict employee access controls
Your Responsibility
Help us keep your account secure by:
- Using strong, unique passwords
- Keeping login credentials confidential
- Logging out of shared devices
- Reporting suspicious activity immediately
Your Privacy Rights
Under GDPR and Similar Laws, You Have the Right to:
Access
Request a copy of your personal information we hold.
Correction
Update or correct inaccurate personal information.
Deletion
Request deletion of your personal information (subject to legal requirements).
Portability
Receive your data in a commonly used format.
Restriction
Limit how we process your information.
Objection
Object to certain types of processing.
To exercise these rights, contact our Data Protection Officer at [email protected]
Data Retention
How Long We Keep Your Information
- Account Information: For the duration of your account plus 7 years (regulatory requirement)
- Transaction Records: 7 years from the date of transaction
- Marketing Preferences: Until you withdraw consent
- Website Analytics: Up to 26 months
- Customer Support Records: 3 years from last contact
We may retain information longer if required by law or for legitimate business purposes.
International Data Transfers
Your information may be processed in countries other than your own. We ensure adequate protection through:
- European Commission adequacy decisions
- Standard contractual clauses
- Certification schemes
- Codes of conduct
Policy Updates
We may update this privacy policy from time to time. When we make changes, we will:
- Update the "last modified" date
- Notify you via email for significant changes
- Post the updated policy on our website
- Obtain your consent where required by law
Contact Information
General Inquiries
Phone: +1-855-FUN-BETS (386-2387)
Available 24/7
Postal Address
Funbet Gaming Ltd, Zuiderpark 106, 9724 AG Groningen, Netherlands
Funbet Casino
What This Actually Means For You
The Short Version
Privacy policies are long by necessity, so here's the practical takeaway: Funbet Casino collects the information needed to run your account and verify who you are — nothing more — and it stays with us and the trusted partners, like payment processors and identity-verification services, who help us operate the platform. We don't sell your data, and we don't hand it over to marketers.
Why We Ask For What We Ask For
Every piece of information listed above serves a specific purpose. Your name and date of birth confirm you're old enough to play. Your address and identification help us verify that withdrawals actually go to you. Your gaming activity lets our support team help you faster if something looks off with your balance or a bonus. None of it is collected just to build a marketing profile — it's the same information any regulated online casino needs to operate responsibly.
Cookies, Without the Jargon
In practice, cookies are what keep you logged in between page loads, remember your cookie preferences, and help us notice if a page is loading slowly for players on a particular browser. You can turn off non-essential cookies through your browser settings at any time; the site will still work, though some conveniences, like staying logged in for longer, may be affected.
Exercising Your Rights, In Practice
If you'd like to see what information we hold, correct something, or ask us to delete your account data, the fastest route is a direct email to our Data Protection Officer at the address above — most straightforward requests like these are acknowledged within a few business days. Requests that touch on ongoing regulatory or transaction-record obligations may take a little longer to fully resolve, simply because certain records need to be retained as described in the Data Retention section above.