Contact Us
Our friendly support team is available 24/7 to help you with any questions or concerns. Get instant help through live chat or reach out via email.
Live Chat
Get instant help from our support agents
Response Time: Instant
Availability: 24/7
Languages: English, German, Spanish, French, Portuguese, Russian
Email Support
Send us a detailed message and we'll respond quickly
Phone Support
Speak directly with our support team
Phone: +1-855-FUN-BETS (386-2387)
Hours: 9 AM - 11 PM CET
Languages: English, German
Before You Reach Out
A lot of the questions we get every day already have a fast answer waiting in the FAQ further down the page or in the Quick Help Categories above — things like resetting a password, checking wagering requirements, or figuring out why a deposit hasn't shown up yet. If your question is a quick one, skimming those first can save you the wait entirely.
For anything urgent — a stuck deposit, a game that won't load, a login hiccup right before you wanted to spin — live chat is your fastest route; it's built for exactly that, and someone's on the other end around the clock. Email is the better pick when you need to attach a screenshot or a verification document, or you're reporting something more detailed that doesn't need an instant reply. Either way, having your account email and a quick description of what happened ready before you start the conversation means our team can jump straight to solving it instead of asking for the basics first.
Everything here works straight from your phone's browser too — there's no separate app to download, so live chat, email and the form below all just work wherever you're already playing.
Send Us a Message
Have a specific question or need detailed assistance? Fill out the form below and our support team will get back to you within 2 hours.
Quick Help Categories
Account Management
- Registration help
- Password reset
- Account verification
- Profile updates
Deposits & Withdrawals
- Payment methods
- Transaction issues
- Processing times
- Fees & limits
Games & Technical
- Game not loading
- Browser issues
- Mobile problems
- Connection errors
Bonuses & Promotions
- Bonus terms
- Wagering requirements
- Free spins issues
- Promotion codes
Frequently Asked Questions
How do I verify my account?
Account verification requires a valid ID, proof of address, and payment method verification. Upload documents in your account settings.
How long do withdrawals take?
E-wallets: up to 24 hours, Credit cards: 1-3 days, Bank transfers: 3-5 days after account verification.
What are the wagering requirements?
Most bonuses have a 40x wagering requirement. Check specific bonus terms for exact requirements.
Can I set deposit limits?
Yes, you can set daily, weekly, or monthly deposit limits in your account settings under Responsible Gaming.
Are games fair and random?
All our games use certified Random Number Generators (RNG) and are regularly audited by independent testing agencies.
What if I forgot my password?
Click "Forgot Password" on the login page and follow the instructions sent to your registered email address.